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FAQs

General

When is the convention being held?

KitaCon 2010 is being held from 26th - 28th March 2010.

Where is the convention being held?

KitaCon 2010 is being held at the Park Inn Hotel, Northampton. For more information please see the Venue page.

How long does the convention last?

The convention will run from 12 noon on Friday 26th March 2010, to midnight on Sunday 28th March 2010.

How big will the event be?

KitaCon has a capacity of 600 members. This is not inclusive of guests, dealers and staff members.

Registration

How do I sign up?

See the Registration page. An email announcement will be sent to all members of Kitacon 2009 when this happens.

How much does it cost?

Membership for all three days of Kitacon will cost £45 which includes access to all events (subject to age restrictions). This price does not include the cost of overnight accommodation (see below).

Are there any age limits?

Yes. There is a minimum age of 16 for membership of the convention. Anyone under 16 will not be admitted.registrations@kitacon.org.

How can I pay for registration?

There are two methods of payment for Kitacon 2010, either by Cheque or by Google Checkout. The latter allows anyone with a credit/debit card to pay on-line and have their registration confirmed immediately, it is the preferable option for Kitacon.

Do I have to prove my age to get in? What forms of ID do you accept?

Yes, you are required to present a form of photographic ID and proof of age in the name of your registration to the registration staff on arrival at the convention. The only forms of ID that will be accepted are:

* Passport
* Photocard driving license (full or provisional, must include photographic card)
* CitizenCard
* Prove It Card
* Validate UK Card
* Young Scot Card (the new version with PASS hologram, not the old one)
* Armed Forces photo identity card
* EU National Identity Card
* Other ID supported by the PASS scheme (with an authentic PASS hologram)

Expired ID is not accepted.

Travel

How do I get there?

See the venue page.

Can I get there by public transport?

Yes, the hotel is a short walk away from Northampton Rail Station which is served by both Virgin and London Midland's Train Services.

Can I park my car onsite?

Yes, there is limited parking on the hotel grounds for residents.

On Site Accommodation

What on-site accommodation is available?

There will be 146 double rooms available on-site. These are allocated on a first-come-first-served basis. There are a number of other hotels within a short walking distance of the Park Inn. Please visit the Venue page for more details.

How much does it cost?

Onsite accommodation at the Park Inn hotel costs £65 per night. You will need to quote "Kitacon" when making a reservation.

How do I book on-site accommodation?

Accommodation booking is handled directly by the Park Inn Northampton (and not KitaCon). To ensure that you get the agreed convention room rates you must book by telephone, the details of this will be provided one you have registered and paid for Kitacon.

Can I request a room with wheelchair access?

All rooms within the Park Inn hotel are accessible by lift, if any additional requirements are necessary these can be discussed with the hotel at the time of booking.

All convention events will be held on the ground floor of the venue, so access should not be a problem at any time. Please ask a member of staff if you require further assistance.

Is there a left luggage facility?

No, due to space restrictions the hotel is unable to offer a storage facility. Ask a friend if you can leave things in their room until you are ready to check in or leave the premises.

The hotel and the committee will not take any responsibility for luggage left unattended or lost at any point during the convention. If your items do go missing, please contact hotel reception or convention ops/staff members to see if it has been handed in.

What if I have to cancel my room booking?

Any room cancellations are at the discretion of the hotel and subject to any agreements made at the time of booking. All cancellation requests must be made directly to the Park Inn Northampton.

Other Questions

Hey! My question isn't listed here

Posting your question in the "Questions & Answers" section of the KitaCon Forums is the fastest way to get an answer from a member of Staff. Common questions will be added to this FAQ.

Can I pay by cheque?

Yes you may pay by cheque, the cost for membership is still £45. You will need to include a small note confirming your real name, nick name, your post code and membership number (found on your registration control panel page). You will have 2 weeks in which to complete this, if we do not receive a cheque within 2 weeks of your signing up, your membership will expire and you will have to re-register your details (but you do not have to sign up to the website itself again). If a cheque arrives a few days after your membership expires (due to postal delays) we will take care of this for you. If you feel that your cheque may arrive late or there are special circumstances, please contact us immediately. PLEASE DO NOT SEND US CASH! This is very unsecure and we can't be held liable if you do this and Mr Postman helps himself to it.

Who do I make the cheque out to?

You will need to write the cheque out to 'Mr A L Cheesman'. Do NOT write the cheque to 'Kitacon' as our bank won't accept this. Any cheques written to Kitacon will be returned or destroyed, you will be notified if you need to reissue a cheque.

Where do I send the cheque?

Please send your cheque to the following address -
Kitacon
PO Box 1148
Crawley
RH10 0DQ

How long does it take to be upgraded to a paid member when paying by cheque?

Depending on delivery time and bank clearance (3-5 working days), we will aim to your status changed to 'Paid' within a week of you sending it. Please be patient, as it won't be as instantaneous as paying online.

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